"My manager is the greatest! She is somehow able to combine a steely resolve and tenacious enthusiasm which I find both motivating and inspiring whilst at the same time demonstrating real care and consideration for me as an individual within a wider team. She is that rare thing; a true leader and not just a manager."
Andrew Carter, Intranet Consultant, Aviva UK

"Fiona is amazingly smart, savvy and always looking to find and exploit new ideas and thinking, whether in customer service and brand issues or more recently in intranet and web technologies. A dynamic, positive and problem-solving colleague, client and all-round very strong and thoughtful professional."
August 7, 2008
Simon Middleton, Managing Director, Simon Middleton Company Ltd

Performance consultancy for entrepreneurs, managers and individuals.

Maximise the potential of yourself and your employees
for optimal workplace performance.

Most people spend a huge proportion of their lives at work and this experience is too often an unpleasant one, where they feel completely disengaged from the work they are doing and the company they are doing it for.  Many managers are frustrated with their teams and with their own managers, and may lack confidence or experience to make anything better. This is obviously an unpleasant situation but why bother to put the effort into improving it?

Studies* show how an engaged workforce means lower recruitment costs, lower sickness rates and better performance. That saves business money.

* Ref: the MacLeod Report 2009, IDS 2007, Gallup 2006, Towers Perrin-ISR 2006, Corporate Leadership Council 2004.

Proven techniques and the latest performance thought leadership.

I have over six years' experience in senior management roles across HR, IT, Marketing and Operations in a global financial services firm, using a variety of techniques as a measurably high performing people manager and team developer.  I also piloted a successful performance management programme using the latest thought leadership techniques with a focus on positive psychology and natural talent in a customer services team so I know that my methods work to deliver measurably improved performance.

I'd love to hear from you if you believe you have performance challenges at work. Drop me an email or give me a call.  I’m also on Linked In